
CURRICULUM VITAE
Kuldeep Sunkerikar
Product Manager and an award-winning quality Assurance specialist with 7+ years of enterprise software product experience with international work exposure in the I-Gaming industry, casino gaming, gaming & e-commerce. Skilled in Product Management with product introduction and the overall management of a product’s life from conception to fruition. Ability to determine product specifications, production timelines, and in-depth plans for product development. An analytical thinker who works collaboratively to get the job done.
Work Experience
Product Manager
Scientific Games India Pvt Ltd
2020 - Present
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Led and managed concept-to-launch of front-end features enabling real-time monitoring of online customer transactions
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Managed product catalog with the creation of wireframes and UI prototype for wen and mobile version of the website
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Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap.
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Provided research and development on B2B and B2C products to showcase benefits and retain customers
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Volunteered in designing Product Roadmap and presenting a detailed overview of development covering risk, validation, and controls required for the project & timely reporting of issues identified & following up for their resolution and publishing reports and dashboards
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Do acceptance testing and manage product backlog with project managers and business analysts
KEY PROJECT: I-Gaming (OpenBet Product)
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Worked with product owners in preparing PRD documents, understanding and delivering the project with high precision.
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Performed user analysis and analyzed the data for the new feature rollout
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Delivered MVP’s, Product Roadmaps, and Wireframes to web and mobile versions of the website
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Consulted with product development teams to enhance products based on customer data.
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Met all deadlines, exceeding expectations and effectively rolling out SDS to production.
Business Impact: Successfully rolled out features to US customers that improved customer lifetime value by 22%
Acting Product Manager and Senior Software Quality Assurance Engineer
Scientific Games India Pvt Ltd
2017 - 2020
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Operated under Agile and Scrum frameworks to complete releases every 15 Days and well-organized sprints.
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Carried out 5 project rollouts, with execution and maintaining the overall quality assurance for the web-based OpenBet products.
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Evaluated 100% quality of assigned projects and products that were being rolled out for production with assuring 0% UAT or post-go-live issues.
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Conferred with shareholders and supervisors about project progress and explained setbacks to minimize worry and secure project funding with excellent escalation skills.
KEY PROJECT: QCOM3 GAMING PROTOCOL-Regulatory change
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Lead a global team by implementing and upgrading 2 customer sites and 20k gaming machines on QCOM regulatory protocol with setting up the environment for quality checks and go live
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Brokedown and evaluated user problems, using test scripts, personal expertise, and probing questions.
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Gained international exposure by working in Adelaide-Australia for on-premise integration test, UAT support, 2 production Go Live, and requirement collection for the next phase. Followed customer issues through completion to resolve complaints and achieve customer satisfaction.
Business Impact: ANZ customers and gaming machines were migrated to QCOM3 protocol to take advantage of the latest technology and security standards.
Test Engineer
Cognizant- Client Huawei Technologies
2015 - 2017
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Handled 3 geographic regions specific testing of an eCommerce platform, increasing the site stability and performance by 100%
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Participated in web application security tests to secure user data as per the OWASP security standards
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Conducted and tracked user traffic to the website using Google Analytics and analyzed user dropouts
Test Engineer
Collabera Client HCL Technologies
2013-2014
Projects And Case Studies
Product Management Certification Program | DUKE CE
Extensive program conducted by industry experts from the tech industry
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Conducted Competitive Analysis, Market Research, User Research for the players in Online Medical Market - Competitive Analysis for Pharmeasy and the Food Tech App
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Developed Sketches, Wireframes, and Prototypes with Competitive Analysis and a Minimum Viable Product for a Food-Tech app
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Performed User Research (surveys & user interviews) and developed Product Artifacts (User personas, user journey map) for Flat Finding service app- Flatmate Case Study
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Designed Wireframes for a Health App
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Defined Key Metrics and designed Growth Strategies- RedBus Case Study, Identified Key Metrics and built an Analytics Dashboard for an enterprise SAAS Product- ZOOM
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Developed and Prioritised Product Requirement Backlog for UBER
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Prepared a Go-To-Market strategy, PRD document with a Product Backlog, and Sprint Backlog dashboard. Also developed a Product Roadmap and worked on Growth Strategies with identifying key Metrics based on AARRR Framework for Food Tech App
Education
Product Management Certification Program
Duke Corporate Education
Aug 2020-Feb 2021
Bachelor's in Computer Application
June 2011- April 2014
Skills
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Product Lifecycles and Management
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Product Requirement Document
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Feature Integration
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Usability and A/B Testing
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Use Cases/Workflows/Wireframes
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Google Analytics
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Data Analysis
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Agile Product Management
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Whimsical/Balsamiq
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Atlassian Jira
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Basic Java
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SQL