CURRICULUM VITAE

Kuldeep Sunkerikar

Product Manager and an award-winning quality Assurance specialist with 7+ years of enterprise software product experience with international work exposure in the I-Gaming industry, casino gaming, gaming & e-commerce. Skilled in Product Management with product introduction and the overall management of a product’s life from conception to fruition. Ability to determine product specifications, production timelines, and in-depth plans for product development. An analytical thinker who works collaboratively to get the job done.

Work Experience

Product Manager
Scientific Games India Pvt Ltd

2020 - Present

  • Led and managed concept-to-launch of front-end features enabling real-time monitoring of online customer transactions

  • Managed product catalog with the creation of wireframes and UI prototype for wen and mobile version of the website

  • Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap.

  • Provided research and development on B2B and B2C products to showcase benefits and retain customers

  • Volunteered in designing Product Roadmap and presenting a detailed overview of development covering risk, validation, and controls required for the project & timely reporting of issues identified & following up for their resolution and publishing reports and dashboards

  • Do acceptance testing and manage product backlog with project managers and business analysts

KEY PROJECT: I-Gaming (OpenBet Product)

  • Worked with product owners in preparing PRD documents, understanding and delivering the project with high precision.

  • Performed user analysis and analyzed the data for the new feature rollout

  • Delivered MVP’s, Product Roadmaps, and Wireframes to web and mobile versions of the website

  • Consulted with product development teams to enhance products based on customer data.

  • Met all deadlines, exceeding expectations and effectively rolling out SDS to production.

Business Impact: Successfully rolled out features to US customers that improved customer lifetime value by 22%

Acting Product Manager and Senior Software Quality Assurance Engineer
Scientific Games India Pvt Ltd

2017 - 2020

  •  Operated under Agile and Scrum frameworks to complete releases every 15 Days and well-organized sprints.

  • Carried out 5 project rollouts, with execution and maintaining the overall quality assurance for the web-based OpenBet products.

  • Evaluated 100% quality of assigned projects and products that were being rolled out for production with assuring 0% UAT or post-go-live issues.

  • Conferred with shareholders and supervisors about project progress and explained setbacks to minimize worry and secure project funding with excellent escalation skills.

 

KEY PROJECT: QCOM3 GAMING PROTOCOL-Regulatory change

  • Lead a global team by implementing and upgrading 2 customer sites and 20k gaming machines on QCOM regulatory protocol with setting up the environment for quality checks and go live

  • Brokedown and evaluated user problems, using test scripts, personal expertise, and probing questions.

  • Gained international exposure by working in Adelaide-Australia for on-premise integration test, UAT support, 2 production Go Live, and requirement collection for the next phase.  Followed customer issues through completion to resolve complaints and achieve customer satisfaction.

Business Impact: ANZ customers and gaming machines were migrated to QCOM3 protocol to take advantage of the latest technology and security standards.

 

Test Engineer

Cognizant- Client Huawei Technologies

2015 - 2017

  • Handled 3 geographic regions specific testing of an eCommerce platform, increasing the site stability and performance by 100%

  • Participated in web application security tests to secure user data as per the OWASP security standards

  • Conducted and tracked user traffic to the website using Google Analytics and analyzed user dropouts

Test Engineer

Collabera Client HCL Technologies

2013-2014

Projects And Case Studies

Product Management Certification Program | DUKE CE 

Extensive program conducted by industry experts from the tech industry

  • Conducted Competitive Analysis, Market Research, User Research for the players in Online Medical Market - Competitive Analysis for Pharmeasy and the Food Tech App

  • Developed Sketches, Wireframes, and Prototypes with Competitive Analysis and a Minimum Viable Product for a Food-Tech app

  • Performed User Research (surveys & user interviews) and developed Product Artifacts (User personas, user journey map) for Flat Finding service app- Flatmate Case Study

  • Designed Wireframes for a Health App

  • Defined Key Metrics and designed Growth Strategies- RedBus Case Study, Identified Key Metrics and built an Analytics Dashboard for an enterprise SAAS Product- ZOOM

  • Developed and Prioritised Product Requirement Backlog for UBER

  • Prepared a Go-To-Market strategy, PRD document with a Product Backlog, and Sprint Backlog dashboard. Also developed a Product Roadmap and worked on Growth Strategies with identifying key Metrics based on AARRR Framework for Food Tech App

Education

Product Management Certification Program

Duke Corporate Education

Aug 2020-Feb 2021

Bachelor's in Computer Application
June 2011- April 2014

Skills

  • Product Lifecycles and Management     

  • Product Requirement Document

  • Feature Integration

  • Usability and A/B Testing

  • Use Cases/Workflows/Wireframes

  • Google Analytics

  • Data Analysis    

  • Agile Product Management

  • Whimsical/Balsamiq

  • Atlassian Jira

  • Basic Java

  • SQL