CURRICULUM VITAE

Kuldeep Sunkerikar

Product Manager and an award-winning quality Assurance specialist with 7+ years of enterprise software product experience with international work exposure in the I-Gaming industry, casino gaming, gaming & e-commerce. Skilled in Product Management with product introduction and the overall management of a product’s life from conception to fruition. Ability to determine product specifications, production timelines, and in-depth plans for product development. An analytical thinker who works collaboratively to get the job done.

Work Experience

Product Manager
Scientific Games India Pvt Ltd

2020 - Present

• Led and managed concept-to-launch of front-end features enabling real-time monitoring of online customer transactions

• Managed product catalog with the creation of wireframes and UI prototype for wen and mobile version of the website

• Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap.

• Provided research and development on B2B and B2C products to showcase benefits and retain customers

• Volunteered in designing Product Roadmap and presenting a detailed overview of development covering risk, validation, and controls required for the project & timely reporting of issues identified & following up for their resolution and publishing reports and dashboards

• Do acceptance testing and manage product backlog with project managers and business analysts

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KEY PROJECT: I-Gaming (OpenBet Product)

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•  Worked with product owners in preparing PRD documents, understanding and delivering the project with high precision.

• Performed user analysis and analyzed the data for the new feature rollout

• Delivered MVP’s, Product Roadmaps, and Wireframes to web and mobile versions of the website

• Consulted with product development teams to enhance products based on customer data.

• Met all deadlines, exceeding expectations and effectively rolling out SDS to production.

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Business Impact: Successfully rolled out features to US customers that improved customer lifetime value by 22%​

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Acting Product Manager and Senior Software Quality Assurance Engineer
Scientific Games India Pvt Ltd

2017 - 2020

•  Operated under Agile and Scrum frameworks to complete releases every 15 Days and well-organized sprints.

• Carried out 5 project rollouts, with execution and maintaining the overall quality assurance for the web-based OpenBet products.

• Evaluated 100% quality of assigned projects and products that were being rolled out for production with assuring 0% UAT or post-go-live issues.

• Conferred with shareholders and supervisors about project progress and explained setbacks to minimize worry and secure project funding with excellent escalation skills.

KEY PROJECT: QCOM3 GAMING PROTOCOL-Regulatory change

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• Lead a global team by implementing and upgrading 2 customer sites and 20k gaming machines on QCOM regulatory protocol with setting up the environment for quality checks and go live

• Brokedown and evaluated user problems, using test scripts, personal expertise, and probing questions.

• Gained international exposure by working in Adelaide-Australia for on-premise integration test, UAT support, 2 production Go Live, and requirement collection for the next phase.  Followed customer issues through completion to resolve complaints and achieve customer satisfaction.

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Business Impact: ANZ customers and gaming machines were migrated to QCOM3 protocol to take advantage of the latest technology and security standards.

Test Engineer

Cognizant- Client Huawei Technologies

2015 - 2017

• Handled 3 geographic regions specific testing of an eCommerce platform, increasing the site stability and performance by 100%

• Participated in web application security tests to secure user data as per the OWASP security standards

• Conducted and tracked user traffic to the website using Google Analytics and analyzed user dropouts

Test Engineer

Collabera Client HCL Technologies

2013-2014